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Updates and Announcements

17-04: Transfer of Servicing Letters

By September 15, 2017No Comments

Lenders must, in accordance with all applicable laws, rules and regulations, provide the following:

• All borrowers and insurance providers: A notification that the loan has been transferred to CBC MORTGAGE AGENCY, and

• All Borrowers: The name, address and toll-free telephone number for an employee or department of both companies involved in the transfer.

Effective immediately, a copy of each letter should be included in the Closed Loan Package. However, the letters may not be provided to borrowers until after the loan has been purchased by CBC MORTGAGE AGENCY. Address and contact information for CBC MORTGAGE AGENCY to be used for transfer of servicing letters is:


10400 OVERLAND ROAD, #403,

BOISE, ID 83709

and must also include our toll free phone number: 866-563-3507.