Home » Lender » Program FAQs

• Calculating AMI
• How do I calculate AMI?

For more information on how to calculate Area Median Income (AMI) by following Chenoa Fund's overlays, please review the Chenoa Fund Training Series, sub-topic "How to Calculate AMI," found on this webpage.

• Pre-Registration: 1003
• Pre-Registration: 1003

For more information on the pre-registration process, and on how to fill out the 1003, please review Training Series #3 - Pre-Registration and the 1003, found on this webpage.

• Preparing and Drawing Closing Documents
• How Do I Draw Documents?

For more information on how to draw documents from CBC Mortgage Agency's portal, including documents such as the LE and Initial Closing Package, please review the Chenoa Fund Training Series, sub-topic "Using the Lender Portal," found on this webpage.

• Purchase Clearing
• How Do I Upload Documents for Purchase Clearing?

For more information on how to upload documents to clear for purchase, please review the Chenoa Fund Training Series, sub-topic "Purchase Clearing," found on this webpage.

• How Should I Escalate Conditions on my Uploads?

For more information on how to upload documents to clear for purchase, please review the Chenoa Fund Training Series, sub-topic "Purchase Clearing," found on this webpage.

• Registering and Locking Loans
• What Should I Know About CBCMA's Lock Desk?

For more information on CBC Mortgage Agency's Lock Desk policies and procedures, please review the Chenoa Fund Training Series, sub-topic "Lock Desk," found on this webpage.

• How Do I Register and/or Lock a Loan?

For more information on how to register or lock a loan, please review the Chenoa Fund Training Series, sub-topic "Using the Lender Portal," found on this webpage.

• How do I Secure DPA Approvals?

For more information on how to secure DPA approvals for the second mortgage, please review the Chenoa Fund Training Series, sub-topic "Using the Lender Portal," found on this webpage.